Privacy policy

Effective Date: September 2024

At Jarvis Transport ("we," "us," or "our"), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or otherwise interact with us.

1. Information We Collect

We collect personal information that you provide directly to us, as well as information that is collected automatically when you use our services.

a) Information You Provide to Us

When you use Jarvis Transport’s services, we may collect the following personal information:

• Name
• Contact details (email address, phone number, postal address)
• Service-related details (e.g., pick-up and delivery locations)

b) Information Collected Automatically

When you access or use our website, we may collect certain information automatically, including:

• IP address
• Browser type and version
• Time zone settings
• Browsing history on our website
• Cookies and similar technologies to collect analytical data

2. How We Use Your Information

We may use the information we collect in the following ways:

• To provide and manage transportation services
• To communicate with you about your bookings or inquiries
• To improve our services and website performance
• To comply with legal obligations

3. Sharing Your Information

We may share your personal data with third parties under the following circumstances:

• Service Providers: We may share your information with trusted third-party service providers who help us run our business and provide services to you, such as payment processors and customer support.
• Legal Obligations: We may disclose your information if required by law, court order, or in response to governmental authorities to protect our legal rights.

We do not sell, trade, or rent your personal information to third parties for marketing purposes.

4. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, and to comply with our legal obligations, resolve disputes, and enforce our agreements.

5. Your Data Protection Rights

Depending on your location and applicable laws, you may have the following rights:

• Right to Access: You have the right to request a copy of the personal data we hold about you.
• Right to Rectification: You have the right to request corrections to inaccurate or incomplete data.
• Right to Erasure: You can request the deletion of your personal data under certain circumstances.
• Right to Object: You have the right to object to the processing of your data, including for marketing purposes.
• Right to Data Portability: You may request a copy of your data in a structured, machine-readable format.

To exercise any of these rights, please contact us at ian@jarvistransport.co.uk

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and use personal information about you. For more information, please see our Cookie Policy [if applicable].

7. Data Security

We implement appropriate technical and organisational security measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction.

However, no method of transmission over the Internet or electronic storage is entirely secure, and we cannot guarantee the absolute security of your data.

8. International Data Transfers

If you are located outside of United Kingdom, your information may be transferred to and processed in a country other than your own. Where required, we will take steps to ensure that your data is protected in accordance with this Privacy Policy and applicable laws.

9. Children’s Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete such data.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We encourage you to periodically review this page for the latest information on our privacy practices.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Jarvis Transport
Email: ian@jarvistransport.co.uk
Phone: 07769 710614